Magento 2 Support & Maintenance
Our comprehensive Magento support services are designed to eliminate all your ecommerce woes through proactive and responsive assistance, ensuring your site remains stable and performs optimally.
Increase Your Sales By Adding Value To Your Ecommerce Store With our Magento support & maintenance services
Every business owner wishes their website work constantly without any hindrances, and we ensure this by offering urgent help and 24/7 service support. Our Magento support services are the perfect fit for all types of businesses, whether it is small or large firms. We are here to manage your websites; the Magento maintenance services we provide are not just limited to standard operations; we can customize it as per your store requirement to offer varied solutions.
What Are We Offering In Magento Maintenance Support Services?
Magento Troubleshooting
We troubleshoot all the issues that become the reason for slowing down the quality of your store. You don’t need to hire an in-house team for Magento support services, as you can rely on our support team. Under this, we include various support tasks depending on the project type, like web server hosting, database hosting, extension installation, and backup configuration.
Website Security Maintenance
Security against cyberattacks becomes very crucial to saving your online store. For this, we check the code standards to avoid attacks that could happen due to insecure coding practices. Our security audit shows your website’s overall health and helps identify the gaps to be filled using various available solutions.
Magento Performance Improvement & Monitoring
Performance optimization helps improve the website’s conversion rate as our developers go inside the root of the problem to solve the technical faults by conducting visual audits, integration, navigation, and catalog management and start working on all the areas of improvement.
Installation Of Magento Extensions And Themes
Our specialists are all ready to help you with Magento extensions and themes installations and save your time and money by completing the process in a few days, plus before starting the installation; they ensure that everything works flawlessly at the backend.
Magento Integration
Magento is a feature-rich platform; however, in some cases, it doesn’t fulfill the exact requirement, and then these third-party integrations play a significant role, so whether you require a simple productivity feature or any complex integration in your online store, we cover up all with under our quality magento integration services.
Magento Code Audit
Do you remember when was the last time your online store underwent a code audit? Here, at Rock Technolabs, we go deep down into your Magento website to check outdated code and technical glitches, discover bugs, including other security and technical audits. To increase your ROI and page load speed, Magento audit has many other benefits too, and we strongly recommend opting for code auditing.
Magento Migration
Migration to the latest version of Magento can increase performance by many times and heighten security. You can also gain access to the latest innovative features and provide a great experience to customers. We will help you to plan the roadmap and budget for this purpose as migration from Magento 1 to 2 has many advantages, including 51% faster checkout, faster add-to-cart response, and more page views.
Custom Magento Development
Tailor made & custom solutions are an inclusive part of our Magento support services. From Magento development, upgrade, and integration to full maintenance, we can help you build and improve the online Adobe commerce store’s overall performance by enriching functionalities
Select The Best Support Packages
Being a highly experienced agency in Adobe Commerce Platform, we are the best Magento support service providers to reach your goals & tackle all diverse challenges with our unmatched knowledge blended with ecommerce strategies.
Thoughtfully formed packages with affordable prices are also available if you find them suitable for your ecommerce store. Our team of experts works rigorously from the start to deliver the best results while keeping in mind your business goals. Entrust your ecommerce store to deliver an everlasting and fantastic experience to your website users.
We keep Focus On Reporting, Monitoring And Proactivity.
At Rock Technolabs, every account has its own project manager or account manager who works as a medium between the client’s team and the technical team of developers. They keep a check on all the tasks performed by the developers and ensure regular and proper communication should be maintained according to the predetermined framework.
We arrange a weekly call with the technical team for the clients to ascertain that everything is on track. Reports will be sent by the project manager at the end of the month or first week of every month, mentioning various metrics related to the know-how of your website that would help you to determine the growth. We also do brainstorming meetings to discuss future plans & to gain more understanding in scaling your online store.
With ongoing development, every ecommerce store needs continual Magento support & maintenance to meet the coming out demands of their customers and beat the competitors in order to survive their brand name. This is why Rock Technolabs introduced their Magento support services to deliver the right outcome for developing brands by focusing on conversion, retention, and increased acquisition.
Why Choose Rock Technolabs
Highly Experienced
We are industry professionals with over 9 years of experience in providing revenue-generating eCommerce stores to many national and international businesses. We have solved an array of problems faced by ecommerce stores.
Emergency Support Services
You can get in touch with us any time in case of any issues; our dedicated Magento professionals will always be here for your help. Our developers give response immediately after knowing the problem and give high priority to the arisen problems.
Certified Magento Experts
Our 17+ in-house Magento developers are certified and have years of experience; they always stand up to clients’ expectations and ensure that your store should be optimized with fast loading speed, security, and necessary updates.
Ownership Approach & Accountability
At Rock Technolabs, our Magento developers are free to decide the best solution for the projects and take sole responsibility for the results they are delivering.
Quality Assurance
We always focus on quality work with low-cost and customer satisfaction that helps get better results within less time. A full-defined & standard approach is followed for Magento eCommerce support services.
Consulting
After proper consulting with the client and an in-depth audit of the ecommerce store, we take the project, give the best suggestions for a particular issue and design strategies, and update the client from time to time about their site performance.
Grow Your Business, Sell More, Sell Faster With Our
Magento Website Maintenance
Don’t let technical glitches be the reason for your low conversions, as 80% of users said that they found it very frustrating than a down website when a website takes too much time to load; even 1 second of delay can reduce customer satisfaction by 16%, leads to loss of conversion.
So a site with low speed, poor navigation, and bad UI & UX can lead to loss of business; and many companies are already facing these problems, but we don’t want your business to become one of them. Rock Technolabs team is reliable and trustworthy enough to optimize the website that works at its maximum capacity.
For us, no client is big or small; we serve all with the same passion, dedication, and hard work. We know all the techniques that make an unexceptional ecommerce website for the customers; we understand the merchant’s needs and use all the tailor-made and customized solutions to scale the store’s functionality. The creative and analytical mind of our developers smooth, secure, competitive websites.
We will eliminate all the hindrances you are facing with proper Magento maintenance services; now let us look inside your store and relax.
Let Us Drive Your Success With Innovative, High-Performing, And Scalable Solutions
- We believe in a result-driven approach and keep a keen eye on the satisfaction rate of our clients with ongoing projects.
- Quality assurance is at the top of our priority list; each project goes through different stages of quality checking.
- We are available 24×7 for our clients; you can contact us any time without having a second thought in your mind.
- Best solutions at competitive prices, we are against exploitation and believe in more value at less charges.
- Protection and security of your store are in our hands; your online store will be fully secure and up-to-date.
Portfolios
Our Magento Projects
Client Reviews
Magento Support FAQs
It is a must for every merchant to maintain the functionality of their store to get a high number of conversions and sales. Only a rewarding website would be a result of a rewarding business. Many things go on at the backend of the website that requires proper support services to operate properly at the storefront; Magento support services assist in keeping the website free from multiple bugs, secure it from hackers, and enhance the website speed, and your website will be more attractive and pleasant with add-on features.
You can check out our Magento support & maintenance packages or simply can connect with our project managers for the cost estimation. This comes as a perfect and suitable option, especially for businesses that are low on funds or looking for affordable cost services with flexibility. As our pricing structure is not too rigid, we charge on an hourly basis too for our dedicated, committed hours on your website by proactively performing all the tasks to ensure everything is perfect.
Yes, we provide end-to-end Magento development services for both Magento 1 and 2 versions. We are very reliable business partners for online merchants and help to streamline the cart process and online transactions, increase sales volume, drive more traffic to the website, and many more. If you are looking to open your online store or require Magento migration, performance optimization, Magento consultancy, and Magento Theme design, we are delivering all these services to meet your needs.
We are offering all the necessary Magento integration services, which include Magento CMS integration, Magento CRM integration, marketing tool integration, ERP integration, and payment method integration. All the mentioned integration services are fast and secure; furthermore, after integration, we analyze the overall website’s performance to find out any technical obstacles which facilitate better functioning.
