Earth Rhythm
CLIENT
Earth Rhythm
INDUSTRY
Health and Beauty | B2C
TECHNOLOGY
Shopify Advanced
About Customer:
It is India’s 1st homegrown brand that invests in independent clinical trials and research. Being an environmentally conscious and sustainable brand, Earth Rhythm had a mission to make our Earth a little greener and customers healthier. They believe in smart and Safe skincare. Each of the formulas is created in-house by trained Cosmetic Chemists and is made to be effective, safe, and backed by cited scientific research.
Client’s Needs:
As the business was scaling, the team at Earth Rhythm was struggling with huge operational challenges ranging from multiple store locations, custom-related products, lack of inventory tracking, customer relationship, etc.
They approached Rock Technolabs to create a highly customized Shopify Plus store with a number of custom and advanced features and functionality to be implemented as per their business needs.
Learn how we gave a sophisticated and robust solution to Earth Rhythm integrated with all information, features, and functionalities without interrupting their ongoing business.
Challenges:
The key challenges were:
- The existing store lacked some features like cloud inventory management, a reward system, custom products, additional attributes, etc.
- Additionally, some updates and changes were required, and the website had issues.
- Also, the current website was complicated due to abundant data inflow and outflow. Biggest challenge was to solve it.
- Implementing Face Skip mapping analysis was one of the key challenges.
Solutions:
We evaluated the core operations and explained to our client how to implement all the requirements with planning in detail. We also browsed through key loopholes and requisite changes for all the existing operations and came up with these solutions.
We provided web as well as app store solutions for the Earth Rhythm team. We provide all solutions based on the goal provided by the client and by using fewer apps and building all in-house solutions.
- Custom Products
- Additional attributes
- 3rd Party API integrations
- Face Skip mapping analysis
- Custom related products
- Quiz
- Multi locations Stores
- Cloud Inventory management
- ER Reward system
- Android App
- iOS App
Final Result:
It took almost 10-11 weeks to accomplish the whole project. Post-implementation of our solution, Earth Rhythm achieved:
- 20% increase in online store sessions.
- Increase in order volume
- Complete Visibility of inventory
- ER reward system helped to increase customer value, retention, and growing relationship.
“I had contacted Gaurav from Rock Technolabs. He was a thorough gentleman and listened to my requirement patiently and was very prompt. The process of working with the shopify team was very systematic and well planned.Their knowledge in Shopify platform is vast and I would highly recommend Rock Technolabs if you have such requirements.”
Harini Shivakumar
CEO, Earth Rhythm
